I sent Verizon two feedback messages from the website regarding problems with the reality as far as browser problems and other issues that I listed in the post on this site. I was surprised when I was contacted by Verizon, whom stated they were forwarding my messages to marketing and that they have been contacted by many people about the reality and things people would like to fixed, and they are working on seeing about making improvements to the reality to please their customers and make the reality work for what the customers need them to. They stated they wanted to make sure they told me they are forwarding my complaints to the right people. From the rep I had a strong impression they are indeed working on making us happier with the reality.
Everyone on here should use the feedback form on verizons site and send how they feel the reality needs improved, expecially those like me whom think the browser leaves alot to be desired. If you read my post here,
http://www.samsung-reality.com/software-updates/what-kind-of-things-would-you-like-to-see-(fixed-or-added)-in-the-next-update/75/ you will see everything I sent them.
If we all send them messages and they continue to forward and work on a solution, maybe we will have all the improvements we desire. This is the first time I ever contacted verizon that they actually gave me enough info that made me feel they are working on the issue.
Again everyone please send your complaints and improvement suggestions, the more do, the better our chances I think. If I thought they were just giving me lip service I wouldn't be wasting my time here.
